Role Title: Learning & Development Lead / AM
Experience: 6–8 years
Industry Preference: IT / Technology
Role Purpose
Drive capability-building initiatives for the business by identifying learning needs, customizing content, and delivering high-impact learning interventions in behavioural and professional skills. The role will work closely with business leaders to build context-relevant learning that fits business realities and improves on-the-job effectiveness.
Key Responsibilities
- Conduct training needs analysis with business leaders and managers to identify capability gaps and priority learning needs.
- Conduct on-floor observations and translate performance insights into targeted development interventions.
- Partner with business leaders to co-create learning journeys that are practical, relevant, and hand-in-glove with business expectations.
- Customize and contextualize content for behavioural and professional skills to suit business, function, and audience needs.
- Facilitate learning interventions including workshops, micro-learning sessions, and small-group coaching conversations.
- Support learning transfer through feedback, follow-ups, and manager alignment.
- Track program effectiveness and continuously refine learning interventions based on learner and business feedback.
Ideal Candidate Profile